stargazer lilies

Policies & Rates

Reservations

Our bed and breakfast rates range from $139.00 to $339.00 per evening and include afternoon refreshments and a full gourmet country breakfast for two. All rates are subject to the 9% NH rooms and meals tax. Room gratuities are always at the guest’s discretion. A minimum stay of two nights is required during most weekends and foliage season. Some peak/holiday dates including Columbus Day weekends, New Year’s Eves, and Presidents’ Day weekends require a minimum three night stay. Please note that guests rooms are on three floors and the inn does not have an elevator.

Deposit/Cancellation Policy

All reservations must be secured by a deposit equal to 50% of the reserved stay, with a minimum of one night’s room and tax. The advance deposit guarantees both the guest and the Inn the entire period is reserved. Confirmation letters are sent via e-mail or the postal service with every reservation; please note arrival and departure dates carefully. The deposit will be forfeited if guests do not arrive, arrive after the reserved date or depart before the final date of the confirmed reservation. All cancellations incur a $25 administrative fee per room canceled. With at least 14 days  notice, we will refund your deposit less the administrative fee. For reservations cancelled within 14 days of the arrival date there is no refund unless the room can be rebooked for the entire period of the stay.

Additional Person

Ripley Falls and Crystal Cascade are the only rooms that have the capacity for up to 4 people. However all room rates are based on double occupancy. A third or fourth person may be accommodated in the aforementioned rooms for an additional charge of $25 per person per night. Advance reservation is required. When booking online or over the phone, please let us know how many are travelling with your party. We do not accommodate more than 2 people in any of our other rooms.  We do not have roll-a-way beds or cots and we do not allow them to be brought in.

Children

The Inn is primarily a romantic getaway and special occasion destination and not appropriate for children under twelve.

Pets

The inn is not able to accommodate pets at this time. We can provide the name of places where your dog may board at night and join you during the day for hiking or other outdoor activities.

Forms of Payment

The Inn accepts Discover, Visa, MasterCard, American Express, Traveler’s Checks, and Cash. Gift Certificates issued directly by the Inn at Ellis River may be applied to any charges or package components. We are happy to honor Gift Certificates/Gift Cards from third party vendors such as Select Registry, BedandBreakfast.com, New England Inns and Resorts Association, etc. for charges at the inn, but we regret they may not be used to pay for package components provided by outside vendors (lift tickets, massages, restaurants, etc.).

Check-in/Check-out

Check-in is welcomed from 3 p.m. Please inform us if your arrival will be later than 10 p.m.
Check-out is requested by 11 a.m. (Late check out at 12:00 p.m. is subject to availability with advance notice).

Fireplaces

For the safety of all our guests, we provide manufactured logs for the wood-burning fireplaces. Use of real wood logs is prohibited.

Smoking

The inn is a smoke-free environment, however, guests may smoke while enjoying our outdoor grounds.

Privacy Notice

The Inn at Ellis River (“Inn”) is the sole owner of personal information voluntarily provided to and collected by the Inn.  The Owners/ Innkeepers of the Inn at Ellis River take your privacy seriously. The personal information is collected by the Innkeepers with the Inn at Ellis River. Personal information is collected via telephone for direct bookings or electronically via our booking engine which is linked to our Website.

This personal information is used only for the purposes of the services sought by the guest to include taking a reservation or special request, completing the booking process, confirming bookings and anything related to the booking. We have taken all known precautions, both physically and online, to protect the personal information provided to us. We do not and will not share, sell or rent information to any person(s), entity(ies) or third parties at any time. 

For the purposes of sending periodic newsletters and other information such as special offers via the Constant Contact E-mail program, we do not and will not add any contact to our mailing list unless one expressly requests to be added to it via direct e-mail request to us or via our Website to voluntarily subscribe to our “VIP Email List”.

The Inn at Ellis River collects our guests’ voluntarily provided personal information for the following reasons:

  • To receive a new booking or cancellation.
  • To receive concierge requests or information about special requirements (i.e. dietary needs, etc.).
  • To confirm and follow-up on bookings and concierge requests.
  • To process payment for bookings and concierge.

Our Website contains links to other Sites. For the purposes of privacy, we are not in any way responsible for personal information on those Sites. Any personal information collected on Sites you choose to link to, are fully unrelated to the Inn and the responsibility of the other entity.

Rates and policies are subject to change and may vary during high demand periods.


Inn at Ellis River
Email: stay@InnAtEllisRiver.com 603-383-9339 | 800-233-8309
17 Harriman Road
Jackson, NH 03846
GPS: N 44.14687 | W 071.19160
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